-Turn on the SmartPano & connect the Ublox/Xsens GPS.
-When the GUI and the SmartPano are connected to the same network or the internal hotspot of the SmartPano, go to the webpage of the SmartPano and open the “Sensor settings” in the “worker settings” tab. Press the preview of the external GPS IMU to open the settings of the external GPS.
-Select the correct settings for the external GPS, to find the correct settings for the external GPS, see the tutorial on how to configure and customize the external GPS settings.
-Press the “U-Center configuration” or the “Xsens Configuration” button depending on the GPS being used. Select and upload the configuration file to the Ublox/Xsens. For the correct way on how to make a configuration file for the Ublox/Xsens see the tutorial on how to make a configuration file for the Ublox/Xsens.
-Press the “Send dynamic keys”
-The Lband messages are received over sattelites. In the “Telemetry” of the “Sensor” tab look for the:

While recording with an external GPS, often it allows the user to receive Real Time Kenematic (Ntrip) messages. These messages contribute to a more accurate GPS location. To make sure the RTK (Ntrip) messages are received make sure to correctly follow these steps:

-Turn on the SmartPano & connect the external GPS.
-Make sure the SmartPano is connected to either an ethernet or a WiFi network.(Without a network connection the Ntrip messages cannot be received.)
-When the GUI and the SmartPano are connected to the same network, go to the webpage of the SmartPano and open the “Sensor settings” in the “worker settings” tab. Press the preview of the external GPS IMU to open the settings of the external GPS.
-Select the correct settings for the external GPS, to find the correct settings for the external GPS, see the tutorial on how to configure and customize the external GPS settings.
-Now select the correct Ntrip settings, to find the correct settings for your region of interest, watch the tutorial on how to configure the Ntrip settings.
-Press the “Send dynamic keys”
-Open the “Telemetry” of the “Sensor” tab.
-find the “Ntrip packet size” and the “Ntrip packets” metrics. If the size of the “Ntrip packet size” keeps updating and the “Ntrip packets” metric goes up, you are receiving Ntrip messages.

Q: What is a MMS application error message? A: A MMS application error message is a notification or alert that appears when a software program encounters an issue or error condition. It provides information about the error to help users and/or developers identify and troubleshoot the problem.

Q: Why do I see error messages in the MMS software? A: Error messages are displayed in software to inform users about issues that prevent the program from functioning correctly conform its current settings and conditions. They help identify problems such as invalid input, missing input, incompatible configurations, or unexpected system behaviour.

Q: What should I do when I encounter a software error message? A: When you encounter a MMS software error message, there are a few steps you can take to address the issue:

1. Read the error message carefully to understand the problem.
2. Take note of any specific error codes or details provided.
3. Try to reproduce the error by performing the same actions that triggered it.
4. Check your settings and connections carefully.
5. Check the software’s documentation, website, or support resources for troubleshooting specific steps.
6. If available, watch the appropriate “How to” movie on the SmartDelta Youtube channel: https://www.youtube.com/@smartdeltainfo
7. If all else fails, consider reaching out to the software’s support team for assistance. www.smartdelta.nl/Support/support_ticket

Q: Can I ignore an error message and continue using the software? A: It is generally not recommended to ignore error messages. They often indicate underlying problems that can lead to unexpected behaviour, data corruption, or system instability. It is best to address the issue or seek assistance to ensure proper functioning of the software.

Q: What should I do if I receive an error message with an error code? A: Error codes can provide valuable information about the specific problem. If you encounter an error message with an error code, note down the code and refer to the software’s documentation or support resources. Error codes are often documented, and you may find specific troubleshooting steps or solutions associated with them.

Q: Why do error messages sometimes appear in technical jargon or cryptic language? A: Some error messages are primarily designed to communicate with developers and technical support personnel who have a deeper understanding of the software’s internals. However, user-friendly error messages are becoming more prevalent to help non-technical users understand the issue. Nonetheless, in complex software systems, technical jargon or cryptic language may still be present due to the nature of the error.

Q: How can I prevent encountering software error messages? A: While it is impossible to entirely prevent encountering software error messages, you can reduce their occurrence by following these practices:

• Keep your software up to date with the latest patches and updates.
• Ensure your hardware and operating system meet the software’s requirements.
• Use the software as intended and avoid actions that may trigger errors.
• Regularly backup your data to minimize potential loss in case of errors.
• Report any software bugs or usability issues to the developers or support team for improvement.

Potential causes and solutions:

– Make sure the SmartPano has been charged fully before using it for recording, we advice to use an External battery pack while recording.

This increases the total time the Smartpano can run and reduces the chance of having no battery left while making recordings.

– Turn off the the Screen Timeout function of the SmartPano. This function can be found in the SmartPano settings application.

Start the SmartPano, navigate to the settings application and open this. Scroll down the settings menu to the Screen&Light tab and press it. Press Screen Timeout and set it to “never”.

– Turn off the AutoPowerOff function. This function can be found in the SmartPano settings application.

Start the SmartPano, navigate to the settings application and open this. Scroll down the settings menu to the Energy Saver tab and press it. Press AutoPowerOff and set it to “off”.

If the problem keeps returning, try doing a system reset. Start the SmartPano, navigate to the settings application and open this. Scroll down the settings menu to the Reset tab and press it. Here the user can reset the device. When doing this, make sure to watch/read the manual/instruction video on how to set up the device carefully.

Potential causes and solutions:

-Wrong timezone: make sure to set the timezone to your local timezone before activating the license. Do this by starting the SmartPano.

Then opening the settings application in the main menu, scroll to the “Date & Time” tab and press it to open date & time settings. Select the correct timezone and make sure the date and time are correct.

Now restart the Smartpano and try activating the license again.

-WiFi connection: Activating a license requires WiFi or Ethernet connection, so make sure to set up either a WiFi or an Ethernet connection between the GUI and the SmartPano. To do this start the SmartPano, go to the settings application and press this to open the settings.

To set up a WiFi connection scroll to and open the WiFi settings, make connection to the same WiFi used by your GUI. To set up an Ethernet connection, go to the Ethernet settings in the SmartPano.

Connect a USB-hub to the SmartPano. Use an ethernet cabel to connect the USB-hub to the GUI. Now connect to the Webserver of the SmartPano and use the IP adress in any browser to connect the GUI to the SmartPano. Now try activating the license again.

m.

Description: This error message indicates there is a problem with the GPS reception of the SmartPano or the External GPS.

Every user gets the option to require GPS reception.

Potential causes and solutions:

Wrong Settings: For setting up the settings correctly, it is important to user selects the settings which are in line with the users selection of the GPS which is used for recording. There are three options:

1) No GPS required

2) Internal GPS required

3) External GPS required

-GPS required option: the user can decide to turn on the “require GPS” function, this will make sure the SmartPano cannot start recording without GPS reception. If the user wants to make a recording without GPS reception required, this can be turned off to do this follow these steps:

1) Open the mobile mapping software on a GUI.

2) Open the “Settings” tab in the left toolbar, now a toolbar in the top of the window will have appeared.

3) Open the “Map” settings in the top toolbar.

4) Under “GPS” the user can find the setting to turn off “GPS required”.

-Using the Internal GPS:

1) Open the mobile mapping software on a GUI.

2) Open the “Settings” tab in the left toolbar, now a toolbar in the top of the window will have appeared.

3) Open the “Map” settings in the top toolbar.

4) Under “GPS” the user can find the setting to turn on “GPS required”.

5) Under “GPS” the user can also find the setting to either use the External GPS, for the users of the Internal GPS of the SmartPano, it is important to turn OFF this function.

6) Open the “Worker settings” tab for the Cams. The users can find a setting here to turn the Internal GPS/IMU on/off. Turn this on.

-Using the External GPS:

1) Open the mobile mapping software on a GUI.

2) Open the “Settings” tab in the left toolbar, now a toolbar in the top of the window will have appeared.

3) Open the “Map” settings in the top toolbar.

4) Under “GPS” the user can find the setting to turn on “GPS required”.

5) Under “GPS” the user can also find the setting to use the External GPS, turn this on.

6) Open the “Worker settings” tab for the Cams. The users can find a setting here to turn the Internal GPS/IMU on/off. We recommend to turn this off if recording with an external GPS.

7) Open the “Worker settings” tab for the Sensors. Press the preview of the External IMU to open the settings. Make sure these settings have been configured correctly with the External GPS you are using.

If the settings are right, make sure to go outside when using a GPS, the reception is bad to non-existing in buildings. wait for the GPS to gain reception, and the error message should dissapear. you can now start recording.